Volunteer Information

Volunteer Training Information for the 2022 Tax Season

Volunteer training has been scheduled for the 2021 tax season. New volunteers can select between two training groups. The schedules are as follows:

Group 1

Wednesday January 19, 5-9pm
Wednesday January 26, 5-9pm

Group 2

Thursday January 20, 5-9pm
Thursday January 27, 5-9pm

Returning volunteers may attend a refresher course on Saturday January 22, from 9am - Noon.

All training courses will take place at Heartland Community College in the Workforce Development Building. If you are interested in attending one of the classes, please RSVP to info@bnfreetaxservices.org. The training is free for all volunteers, we just need to know how many books to bring each night. Thanks!

Exam Reminders

In addition to the Basic and Advanced exams, a new exam called the Qualified Experienced Volunteer (QEV) exam is available. This exam is shorter than the Advanced exam and qualifies you to prepare returns at the advanced level. In order to qualify to use this exam, you must have certified at the Advanced level in 2021 (for 2020 tax returns). Additionally, the QEV exam does NOT qualify for CE credits. You must take the Advanced exam if you wish to recieve CE credits.

Printed 4012 and text booklets are available. Returning volunteers can reach out to Betty or email info@bnfreetaxservices.org to obtain a copy.

Online training and testing is now available.

To access the online certification test volunteers should go to: http://www.linklearncertification.com/ and set up an account. The 2021 online training is now available and can be found here. To start practicing with the new software you can use this link. You will need to obtain a password by emailing us at info@bnfreetaxservices.org